Photo by Kristina Flour on Unsplash Because I don’t have a background in marketing and I just learned to write on the go, I feel like I need to backfill my knowledge from time to time. I always thought marketing was pretty much PR and throwing in an annoying jingle to invade my brain. Over the last decade,…
The journey of what seems like 1,000 steps to acquiring a customer starts with your ability to help them solve a problem. You need to insert yourself into your customer’s story as the sidekick, not the hero. Your customer is the hero/heroine. They’re Frodo Baggins; you’re Samwise Gamgee.* Or, since it’s awards season, you want…
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